Returning your purchase
For physical prepackaged products returned in resalable condition and sealed in their original packaging, we will honor a full refund within 30 days, less shipping. For non-resalable products that are defective, we will honor a full refund less shipping. Due to the personal and/or custom nature of our fine products, open-package products (garments) are non-refundable/non-returnable. Likewise, consumable products (such as yarns) that have been partially used are non-returnable/non-refundable.
Receiving a refund
Returns that are eligible for refund will be refunded via the same payment method used for the original purchase.