Returning your purchase

For physical prepackaged products returned in resalable condition and sealed in their original packaging, we will honor a full refund within 30 days, less shipping.  For non-resalable products that are defective, we will honor a full refund less shipping.  Due to the personal and/or custom nature of our fine products, open-package products (garments) are non-refundable/non-returnable.  Likewise, consumable products (such as yarns) that have been partially used are non-returnable/non-refundable.

Receiving a refund

Returns that are eligible for refund will be refunded via the same payment method used for the original purchase.